Privacy Policy | Your Data's Security Matters at GoSucculents

Our number one priority is ensuring the security and privacy of your personal information when you shop at our online store.
This Privacy Policy describes how Onederworks Ventures LLP the owner and operator of Go Succulents (www.gosucculents.com website) (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“you” or “users”) who visit www.gosucculents.com (“Website”) or any subdomains of www.gosucculents.com (the “Site”) and engage in transactions or interactions with our services related to the sale and distribution of succulents.

So, let’s get straight to the fun side of privacy policies:

What Information We Collect:

We only collect the necessary information needed to process your orders and improve your shopping experience. When you make a purchase, we’ll ask for your name, email address, phone number, shipping address, billing address, and payment information. Oh, and don’t worry; we never store your credit card information on our servers – it goes straight to our trusted payment processors.

How We Use Your Information:

We will never share, sell, or trade your personal information to third-party marketers – that’s just not our style. Your trust means everything to us! You can count on us to use your information solely for order fulfilment and customer service. We are committed to securing your information from any unauthorised access, disclosure, or alteration.

For payments, we team up with reputable payment gateways. We don’t store your credit card or payment information – you can shop with peace of mind.

Sharing of Information:

We may share your personal information with our trusted partners who assist us in operating our business, such as payment processors & shipping carriers platforms. These service providers are contractually obligated to protect your personal information and are not authorised to use it for any other purpose. We may disclose personal information if required to do so by law, court order, or other governmental or regulatory authorities. We may also disclose personal information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

Cookies - The Sweet Kind:

We use cookies to enhance your shopping experience and make our website work more smoothly. These cookies don’t collect any personal info; they just help us improve how our website functions. You can adjust your preferences in your browser settings.

No Green Thumbs for Spam:

We promise not to bombard your inbox with irrelevant emails. You’ll only hear from us when there’s something truly special to share – like a new, rare succulent arrival!

Children's Privacy:

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian, believe that your child has provided personal information to us, please contact us immediately so that we can delete the information from our records.

Changes to the Privacy Policy:

Just like succulents grow and change over time, so may our Privacy Policy. Rest assured, any significant changes will be communicated upfront. We reserve the right to modify or update this Privacy Policy at any time. Your continued use of our Website after any modifications to the Privacy Policy constitutes your acceptance of the revised policy. Remember, at Go Succulents, we’re all about nurturing growth – whether it’s your succulent collection or your trust in us. We promise to guard your privacy as fiercely as we protect our prized succulents. Feel free to reach out if you have any questions or concerns – we’re here to help!