Shipping & Return Policy

“Go Succulents” strive to make your shopping experience smooth and delightful. Our shipping policy is simple and easy-to-understand – no rocket science here! 🚀💫

Shipping Time Frame:
We know you can’t wait to meet your new green pals, so we promise to ship your succulents within 1-3 business days. Kindly acknowledge that unforeseen circumstances beyond our control, including natural disasters, or other such events, may cause delivery delays. Your understanding and patience during such instances will be greatly appreciated.

Plant-Proof Packaging:
Surviving the transit with Style! Thanks to our bulletproof packaging – these babies will make it through anything! All our succulents travel in specially designed, cushioned boxes, to ensure they arrive in excellent condition.

Tracking Adventure:
Get ready for some excitement! Once your succulents embark on their journey, we’ll send you a tracking link, so you can follow their journey all the way to your doorstep.

Delivery Across India:
No matter where you are in India, our succulents will find their way to you. We offer shipping across India, bringing the joy of succulents to every corner! We do not ship internationally.

Shipping Costs:
Buy one product, and we’ll charge you a friendly fee to set it on its journey, but add another product, and it’s time to party because shipping becomes totally FREE!
The more, the merrier, and your wallet will be doing a happy dance 💃

When you buy a single succulent shipping costs are calculated based on your delivery address and the weight of your order. Don’t miss to review the shipping costs during the checkout process.

Climate-Conscious:
We keep a close eye on the weather forecast to avoid shipping during extreme temperatures. Nobody likes a sweaty succulent!

Succulent SOS:
We want your heart to dance when you unbox your succulents! If for any reason your succulent arrives feeling a bit under the weather, don’t worry! We’re here to help with care tips and troubleshooting.

No Return Trips:
Our succulents are one-way travellers, no round trips for these adventure-seekers! These succulents have just endured a bumpy ride to reach you, they cannot take a return trip. But fear not, if for any reason your succulent arrives feeling a bit under the weather, just snap a quick photo and reach out to us in 48 hours, and we’ll sort it out without any thorny complications – we will either replace it or give you store credit to try again. We will not accept returns.

Unavailability or Refunds:
If any item you ordered is unexpectedly unavailable, we will notify you faster than a shooting star and we’ll offer you a choice of refund or replacement.

We hope this was helpful. We promise to handle your plants with the utmost care and ensure they arrive at your doorstep ready to shine in all their glory! 🌟

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